Thank You Adam

I got an email today from my son, Adam. He is so nice! And, he took the time to do something very nice just for me. Thank you, Adam!

I have posted Adam's email below............and the result of his email below that.........

Mom,

I thought your post on Totally Twisted was so much fun that I emailed a link to your post to Herbal Essences. They just got back to me today. I hope you don't mind that I did this.

Adam (You will find my post, Totally Twisted, under March 10, 2008)

"Thank you for contacting Herbal Essences. We appreciate you taking the time to tell us how your mom feels about Herbal Essences Totally Twisted Shampoo.

Your letter will be shared with the brand managers, research scientists, quality control specialists, consumer representatives and the entire product team. We are certain they will be delighted with your/her comments.

We make every effort to provide the highest quality products and services for our customers. We are sending her a complimentary coupon good for any Herbal Essences product of her choice.

You will receive her coupon by postal mail in 14-21 days. Please accept it with our best wishes."

The Consumer Relations Team